Frequently Asked Questions
Everything you need to know about your favorite tip-proof, washable tote.
What makes Bogg Bags different from other tote bags?
Bogg Bags are uniquely designed with a patented tip-proof ribbed bottom and are made from durable EVA material, making them completely washable and waterproof for all your adventures.
How do I clean my Bogg Bag?
Cleaning is effortless. Simply rinse your bag with water or use a mild soap and a damp cloth to wipe away dirt, sand, or spills. It dries quickly and is ready for your next trip.
What is your shipping policy?
We offer standard and expedited shipping options. Orders are typically processed within 1-2 business days, and you will receive a tracking number via email as soon as your bag is on its way.
Can I return or exchange my bag?
Yes, we accept returns on unused items in their original packaging within 30 days of purchase. Please visit our returns portal to initiate a request and receive a shipping label.
Are the accessories and decorative 'Bogg Bits' sold separately?
Each Bogg Bag comes with a set of clear insert pouches. Additional Bogg Bits and specialized accessories can be purchased separately to customize your bag's look and functionality.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.